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    Videos and How They Can Go Viral for Building Product Marketers

    Just make it go viral! We hear that all the time from building product marketers that want to gain exposure, early adoption and excitement around product launches. Just shoot a video, post it on YouTube and let’s wait for the millions of views we are going to receive. If only it were that easy!

    Because of a few well-publicized success stories like Orabrush, “viral video” has become a common term used throughout the marketing world, and it’s promoted the misconception that putting a video online equals a viral video. That’s no different from saying you want a “sales-driving print ad” or a “ROI-generating sales promotion.” We can plan a strategy around that desired result but calling it “viral” won’t make it so – only your audience can do it. However, there are tactics we can employ to up the probability of it.

    Understand what really makes a video go viral
    At the South by Southwest panel “Viral is a Dirty Word,” Ogilvy’s Robert John Davis and Jeremy Sanchez explained that distribution and promotion are still critical to the process as well as having a plan for the creative execution. Here’s some of the high points:

    1. Have a plan. No one is going to magically stumble across a video that no one put any effort into planning and producing — much less watch and share it. Start by pulling trending words from Google and look for “trigger” terms that will help craft a message your audience will find valuable. When coming up with your concept, look to target specific groups of people, rather than try to pull off a concept you think appeals to everyone. Keep in mind that most viewers who start your video won’t finish it, so don’t put a URL or call to action during the last few seconds. Get them in early. Lastly, think about the platforms your audience views your videos on, because the aesthetic quality will change from desktop, to tablet, to mobile. The Multi-Channel Funnel feature of Google Analytics  is a great way to harvest this data.

    2. Don’t forget about distribution and promotion. We tend to think that “viral” means free. Not the case. Videos take time to catch fire, and if you want them to make their way around the Web, you have to remember to do more than just tagging and posting to social networks.

    Search engine optimization is key for video visibility online. Using relevant keywords in titles and descriptions helps search engines and platforms, like YouTube, understand what your video is about. Including popular keywords and tags related to your industry can improve your video’s rank in search results, making it easier for new audiences to find. Optimization doesn’t stop there; adding closed captions and transcripts can also boost accessibility and searchability. By refining your SEO practices, you can enhance your video’s reach and impact effectively.

    Monitoring metrics like watch time and engagement can offer valuable insights. These metrics help you understand viewer behavior and refine future content strategies. Pay attention to when viewers drop off and what content keeps them engaged. Adjusting your videos based on this data can improve retention rates and overall performance. It’s beneficial to use tools like YouTube Analytics to track these metrics and adjust your tactics accordingly.

    3. There are 3 kinds of media you can use to complete the promotion circle: paid, earned and owned. Paid media is the most important to marketers, because regardless of the creativity behind your video, there’s a 99% chance that it will not reach a fraction of the audience you have in mind unless you pay to promote it. You can also use promotions and content partnerships to your advantage if you’ve got the budget to fit them in. Earned comes from sharing, blog features and embeds on YouTube, which is a direct result of proper tagging, relevant content and a little of the paid stuff paying off. Of course, owned media is you promoting through your own channels.

    Collaborations with influencers or complementary brands can significantly expand your video’s reach. Working with influencers who share your target audience can provide access to new viewers who trust their opinions. These partnerships should align with your brand message to ensure authenticity. When done right, collaborations can add credibility and drive more engagement, helping your videos gain traction. Consider reaching out to influencers who have a genuine interest in your products or services for effective partnerships.

    So, we know videos work. We know great content can get momentum behind it and gain exposure, but remember to think about it as one more part of the puzzle of your campaign launch and deploy sound marketing logic to get the exposure you crave.

    About The Author

    Elton Mayfield

    Elton Mayfield is the founder and president of ER Marketing and one of North America's leading marketing strategists for the building products industry. For more than 30 years, he has helped manufacturers, distributors, dealers, and contractors accelerate growth through branding, digital marketing, AI, and customer experience. As the author of Building Better Brands and a frequent keynote speaker, Elton is known for translating complex business challenges into practical strategies that deliver measurable results. His blend of industry expertise, innovation, and hands-on experience has made him a trusted advisor to companies looking to build stronger brands and grow more profitably.

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