Google is automatically adding a large “Request a Quote” button to eligible business listings in search results.
Joy Hawkins was first to spot this feature and she shared a screenshot on Twitter:
The button also appears in mobile search results when the business name is searched for.
I, along with others, can replicate this feature which means it’s not just a test. However, it is limited to certain business listings.
Specifically, businesses that have opted into the Google My Business messaging feature will have the “request a quote” button added to their listing.
Google My Business Messaging lets businesses connect with customers directly through Search and Maps.
This feature promotes timely interactions, allowing businesses to quickly address inquiries and build customer relations.
It streamlines communication, making businesses more accessible to potential clients.
You can turn on messaging for your business listing by following the steps below:
- Open the Google My Business app.
- Open the location you’d like to manage.
- Tap Customers.
- Tap Messages.
- Tap Turn on.
Messages received from customers can be viewed and responded to from the Google My Business app. Users will receive messages on their Google Maps app. […]
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