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    Augmented Reality (AR) and Virtual Reality (VR) are Changing the Landscape of Digital Marketing

    If you were capable of traveling through time five to ten years into the future,  you would likely find augmented reality (AR) and virtual reality (VR) are nearly ubiquitous.  In particular, AR and VR are poised to reshape digital marketing.  Companies far and wide are relying on these breakthrough technologies to present their products and services in a truly immersive and artful manner.

    VR’s use in Digital Marketing

    It appeared as though VR was on the cusp of a mainstream tipping point back in the 90s when Nintendo released its VR Virtual Boy gaming headset.  Virtual Boy flopped and we have not heard much about VR in the years since but for the Oculus Rift and Sony’s PlayStation VR headsets.  VR is an immersive digital environment created with a computer simulation.  Though VR is not yet mainstream, it will likely break through in the years ahead as the technology improves and used for a wider variety of purposes including marketing.

    Major platforms now carry immersive inventory, with YouTube and Facebook supporting 360-degree videos and VR experiences that run as ads, watchable on mobile screens and compatible headsets. Brands use these placements for guided product demos and virtual tours, then track performance with standard video metrics such as views, watch time, and engagement.

    As an example, the many different VR headsets on the market will soon be used to present advertisements in a virtual format.  Plenty of these advertisements will take the form of product demonstrations and virtual tours, presenting the value offering in a virtual format to allow the prospective customer to understand its merits.  As an example, interior designers and home improvement specialists will create VR-based simulations of their products and services, some of which will reflect the aesthetics of the viewer’s home, office or other environment.

    AR Marketing is on the Rise

    Use your mind’s eye to envision how a brand new black leather couch would look in your living space.  Think about where you would position the couch, how it would blend in with other pieces of furniture in your family room and the impact it would have on your living space.  Thanks to AR, you no longer have to use your mind’s eye to envision how such an item would look in your home.  Marketers are using AR to superimpose specific items on current environments, providing prospective customers with a realistic representation of how new items would look in their living space, office or other property.  AR takes many forms ranging from AR glasses to Instagram and Snapchat filters, smartphone apps and beyond.

    AR distribution is broad across social and search, as TikTok’s Effect House, launched in 2022, lets creators and brands build and publish interactive effects for campaigns. Google added virtual cosmetics try-on in Search in 2020, so shoppers can test shades from partners like L’Oréal, MAC, and Charlotte Tilbury directly within results.

    Smartphone AR is reliable at scale thanks to Apple’s ARKit and Google’s ARCore, which provide stable motion tracking, scene mapping, and realistic lighting on iOS and Android. Real deployments include IKEA Place for true-to-scale furniture placement in rooms, and Shopify’s support for 3D models and iOS AR Quick Look on product pages.

    Why AR and VR are Here to Stay

    The primary appeal of AR and VR is their unparalleled immersion.  In particular, VR creates a seemingly realistic alternate reality that empowers users to escape our increasingly dystopian reality in favor of a faux world.  The more time people spend in VR-land, the more companies will gravitate toward advertising in these incredibly immersive mediums.

    The impact of AR and VR technology will prove even more impactful than originally anticipated due to the ongoing pandemic that has no end in sight.  It is quite possible people will still spend the majority of their time quarantined at home one year from now or even for several years into the future.  AR and VR marketing empower such isolated individuals to view products in fake but truly immersive environments while social distancing.  This technology is empowering brands of all varieties to learn about their value offering in a manner that makes a truly indelible impact.

    Stay tuned. AR and VR might soon emerge as the dominant forms of marketing that reign supreme over traditional outbound advertising channels as well as some relatively new inbound marketing channels.

    About The Author

    Elton Mayfield

    Elton Mayfield is the founder and president of ER Marketing and one of North America's leading marketing strategists for the building products industry. For more than 30 years, he has helped manufacturers, distributors, dealers, and contractors accelerate growth through branding, digital marketing, AI, and customer experience. As the author of Building Better Brands and a frequent keynote speaker, Elton is known for translating complex business challenges into practical strategies that deliver measurable results. His blend of industry expertise, innovation, and hands-on experience has made him a trusted advisor to companies looking to build stronger brands and grow more profitably.

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