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    Seven Things You Might Not Know About Google Business Profile Categories

    7 Things You May Not Know About Google Business Profile Categories

    Google Business Profile, formerly known as Google My Business, is an essential tool for businesses looking to enhance their online presence. The categories you choose for your business profile play a pivotal role in how potential customers find you online. However, there are several aspects of these categories that many business owners may not be aware of. This article delves into seven lesser-known facts about Google Business Profile categories.

    1. The Impact of the Primary Category

    The primary category in Google Business Profile is the cornerstone of how your business is perceived online. It’s the first category potential customers see and plays a crucial role in Google’s algorithm for search result ranking. For instance, if you run a bakery that also serves coffee, choosing ‘Bakery’ as your primary category and ‘Café’ as a secondary one would result in different search visibility compared to reversing these categories. The choice should reflect the core service or product that defines your business.

    2. Limitations of Secondary Categories

    Secondary categories provide additional context to your business but don’t have the same influence as the primary category. They are essential in refining your business’s online presence but won’t drastically change the type of searches you appear in. It’s a way to cover all aspects of your business without diluting the impact of your primary category. Businesses should wisely select secondary categories that complement and support their primary service.

    3. Custom Categories and Their Limitations

    While the idea of creating a custom category seems appealing, Google’s structured approach ensures uniformity and relevance in search results. This means businesses must strategically choose from the available list to best describe their offerings. The limitation here is finding the closest match, which sometimes might not perfectly align with your unique services. The key is to select categories that closely align with your primary business activities.

    4. Category-Specific Features

    Certain categories unlock unique features for your Google Business Profile. For example, businesses categorized under ‘Hotel’ can showcase amenities, while ‘Beauty Salon’ can list services offered. These category-specific features can significantly enhance the user experience and provide more detailed information about what your business offers. It’s important to explore and utilize these features to stand out in search results.

    5. The Influence of Categories on Local SEO

    Categories are a fundamental element in local SEO strategies. They help Google understand what your business offers and match it with relevant local searches. Proper category selection ensures that your business appears in searches conducted by users looking for specific services in your area. This can greatly increase foot traffic and local interest in your business.

    6. Changing Categories and Its Effects

    While changing categories is technically easy, it can have substantial implications. Frequent changes can confuse customers and lead to a temporary drop in search rankings as Google re-evaluates your business. It’s advisable to research and select the most appropriate categories from the start and make changes only when there’s a significant shift in your business offerings.

    7. Category Relevance to Business Services

    Choosing irrelevant or overly broad categories can lead to poor customer experience and reduced search relevance. For instance, listing your IT service under a general ‘Computer Store’ category might not attract the right clientele looking for specialized IT services. Accurate category selection helps in attracting the right audience and improves customer satisfaction by setting the right expectations.


    Understanding the nuances of Google Business Profile categories is key to maximizing your online presence. By selecting appropriate categories and avoiding common pitfalls, businesses can significantly improve their visibility and relevance in search results.


    How often should I review and update my categories in Google Business Profile?

    It’s advisable to review your categories annually or whenever there’s a significant change in your services or products.

    Can the wrong category choice negatively affect my business?

    Yes, incorrect or irrelevant categories can mislead customers and negatively impact your search ranking and online credibility.

    How do I know if my category choices are effective?

    Monitor your business’s performance in search results and customer feedback. If you’re not attracting the right audience, it might be time to reevaluate your categories.

    Are there any resources to help choose the right categories?

    Yes, you can use online tools, competitor analysis, and Google’s own guidelines to help select the most appropriate categories for your business.

    Is it better to have more categories or fewer?

    The focus should be on relevance rather than quantity. Choose categories that accurately represent your business without overextending into unrelated areas.

    About The Author

    Elton Mayfield

    Elton's career spans media, production, digital and building industry expertise. His diverse experience makes him nimble, innovative, and curious – always pushing the envelope to create extraordinary work that delivers real results for our clients.

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