Are You Using All the Sales Tools Available to You?
As of July 2015, there are 1.6 million Google Play apps, 1.5 million Apple App Store apps, and 400,000 Amazon App Store apps*. The building products industry is beginning to take notice of this phenomenon with apps of their own—apps that can be used to visualize, quote, install, and educate customers about various products and services. These are apps that can make a huge difference when selling and marketing building products, and they should become a strong part of your strategy both in working with pros and consumers alike.
I’ve put together a list of some of the standout apps in the building industry. Of course, the apps most impactful to you will depend on inventory, product relevance, location, and so on. But these are a good sampling of the types of apps you should be looking to as standard-bearers within the building industry:
- Sherwin Williams ColorSnap® Visualizer: This app goes above and beyond the call of duty for most visualizer tools—what you would expect from a household name. Not only can users see how colors will look in a space, but they can also match colors based on images, scan colors in-store, and view entire color schemes based on a single color number. This app considers how people live and allows them to design their home around it. Plus, by letting a user pull color matches from real photos in their camera roll, they add a certain playful element that makes a user want to spend time in the app.
- AZEK® Deck Building Products iPad App: This app can be used as a 2D or 3D visualizer of the entire AZEK product line so customers can see how it looks before any purchase is made. Users can take notes on their creations, save, and share them when necessary. You can imagine a situation in which you or one of your pros could create a visualization of a buyer’s space, share it with them, and more easily close a sale. Not only that, but a buyer could use it with a pro or dealer so they could recommend the best product for them.
- RDI® Railing Designer App: This one is especially useful for pros, who can access the SRP back-end of the application to create customer quotes. Meanwhile, all users have the ability to create a simulation of their railing configuration and then generate a materials list for shopping. Once the design is finished, it’s simple for customers to save and print out the materials list, which they can take to their local RDI dealer.
- Therma-Tru® Doorways: Like the others, this is another mobile visualizer, but it works on all mobile devices and integrates with social media so users can post their creations and get input from others if they’re stuck between multiple options (mahogany and oak, for example). Product information is automatically stored in every design, and users have the ability to search for the nearest dealer of each product, bringing consumers and dealers closer together.
- Ply Gem Designed Exterior Studio: While not a mobile app (must be accessed in a computer browser), Ply Gem has put together a great visualization tool for home exteriors. Users simply pick their home style, select an area of the home to change materials and colors, then select from stone, windows, siding, etc. Ply Gem recently added a new feature called MyHome, which allows a user to upload an image of his/her own house to modify.
- Eldorado Outdoor™ Design Tool: I love this tool from Eldorado Stone. Like the Ply Gem one, this visualizer is for web browsers, but it is a seriously robust platform. You create your space based on layout size, then you can add in everything from cabinets to walls and fireplaces, appliances, etc. before you apply the Eldorado stone and brick of your choice. Like the others, it offers an easy way to save, print, share, and get quotes. With all of these features at your disposal, Eldorado Outdoor is not your average design tool.
A recurring theme of the blog lately has been a discussion of how the building industry will need to modernize in the coming years (see here and here for more). Integrating manufacturer apps into your sales and marketing efforts is a simple yet strategic way to meet the changing needs of today’s increasingly mobile/digital consumers. Whether you’re a manufacturer, a pro, a dealer, or you’re at some different point in the channel entirely, apps like these will be important parts of growing your business—in 2016 and beyond.